Last Updated: January 2026

Vebet Privacy Policy — How Safe Is Your Data With Us

Learn how your personal data is collected, why it's retained, and how it's kept safe at vebet — all explained clearly and transparently.

What Data Do We Hold?

Vebet only collects the information that's necessary — nothing more.

Identity Information

Name, date of birth, and National ID number — used for account verification and KYC completion.

Contact Information

Mobile number and email address — used for account security updates and support.

Financial Information

Payment method and transaction records — for secure deposits and withdrawals.

Usage Information

Betting history and favourite games — used to improve our services and personalise your experience.

Technical Information

IP address, browser, and device — used for security and fraud prevention.

Cookies & Tracking

Session cookies and performance tracking — to ensure website speed and functionality.

How We Keep Your Information Safe

Vebet safeguards your privacy at both the technological and policy level.

SSL Encryption

256-bit SSL encryption is active across all vebet pages. Every piece of data sent from your browser to our servers is fully encrypted.

Two-Factor Authentication (2FA)

OTP verification is required for both login and withdrawals — even if someone knows your password, they cannot access your account.

Secure Data Storage

All personal data is stored on encrypted servers. No unauthorised party can access vebet's database.

Limited Access Policy

Vebet staff can only access the data relevant to their specific role — not everyone has access to everything.

No Selling of Data to Third Parties

Vebet never sells your personal information to advertisers or third parties. This is an absolute and unwavering policy.

Regular Security Audits

Third-party security experts audit vebet's systems every quarter — any vulnerabilities found are addressed promptly.

How strong is our security?

Vebet's security infrastructure is evaluated by an internationally recognised panel of experts. The scores below are taken from the most recent third-party audit.

Data Encryption98%
Account Security95%
Payment Security99%
Fraud Prevention93%
Server Uptime99.9%
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Scope & Applicability

This Privacy Policy applies to vebet (vebet.pro) and all its services. By registering or using vebet's services, you are deemed to have accepted this policy.

We believe your privacy is a fundamental right. That's why vebet's entire technology infrastructure and operational practices are built to respect it. This policy has been written in Bangla so that members in Bangladesh can easily understand it.

In Brief: vebet keeps your data secure, uses it only for what's necessary, and never sells it to third parties.
01

What Information We Collect

Vebet collects the following types of information:

Information Provided Directly: What you provide at registration — full name, mobile number, email address, date of birth, national ID, address, and password.

KYC Verification Data: National ID photo, selfie, and proof of address — used solely for identity verification.

Financial Information: Payment method details (Bkash/Nagad/Rocket numbers), along with deposit and withdrawal records.

Automatically Collected Information: IP address, browser type, device information, page visit timestamps, and session data.

Betting Activity: Betting history, win/loss records, preferred games, and promotion usage.

vebet never stores your bank card number or full payment account PIN. All payment processing is handled exclusively through secure gateways.
02

How We Use Your Data

Vebet uses your information for the following purposes:

  • Account Management: Processing registrations, logins, and account updates.
  • Identity & Age Verification: Meeting legal requirements and protecting minors.
  • Payment Processing: Processing deposits and withdrawals securely.
  • Customer Support: Resolving issues and answering your questions.
  • Platform Development: To identify issues and improve your experience.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Legal Obligations: To meet regulatory requirements.
  • Relevant Promotions: To send you bonus offers tailored to your preferences (with the option to opt out).
03

Data Sharing & Third Parties

Vebet does not sell your personal data. However, information may be shared with third parties in the following limited circumstances:

  • Payment Processors: Necessary information is shared with Bkash, Nagad, and Rocket to process transactions.
  • KYC/AML Services: Identity Verification Agency — for verification purposes only.
  • Legal Authorities: Upon a valid court order or a lawful request from police or a regulatory authority.
  • Technology Partners: Server hosting and security services — governed by strict contractual agreements.
Important: All third parties that vebet works with are contractually required to uphold the same privacy standards. vebet takes responsibility for how they handle your data.
04

How We Protect Your Data

Vebet uses multiple layers of security to protect your information:

  • 256-bit SSL Encryption: Active across all types of data transfers.
  • AES-256 Storage Encryption: All sensitive data at rest is encrypted.
  • Firewall & Intrusion Detection: Unauthorised access attempts are blocked automatically.
  • Regular Penetration Testing: Third-party specialists regularly conduct vulnerability assessments.
  • Staff Training: All vebet staff receive regular training on data protection practices.

That said, no system on the internet is 100% impenetrable. You also have a role to play — use a strong password and never share your account credentials with anyone.

05

How Long Is Information Retained?

Vebet retains different types of data for different periods:

  • Account Information: For as long as the account is active, and for 5 more years after closure (as required by law).
  • Financial Transaction Records: 7 years — in accordance with financial regulations.
  • KYC Documents: Up to 5 years after account closure.
  • Betting History: For as long as the account remains active, and for 3 years after closure.
  • Support Conversations: 2 years.
  • Cookie Data: Until the end of the session or a maximum of 1 year.

After the specified period, data is automatically deleted using secure methods.

06

Cookie & Tracking Policy

Vebet uses cookies to improve platform performance. Here's a breakdown of the types of cookies we use:

You can disable optional cookies at any time through your browser settings. However, disabling required cookies may affect the proper functioning of vebet.

07

Your Privacy Rights

As a vebet member, you have the following rights:

Viewing Rights
The right to know what information we hold about you
Right to Correction
The right to correct inaccurate information
Right to Erasure
Request to Delete Specific Data
Right to Object
Right to Opt Out of Marketing Communications
Right to Portability
Right to Download Your Data
Right to Restrict Processing
Restricting How Your Data Is Used

To exercise this right, email us at support@vebet.pro. vebet will respond within 30 days. Please note that some requests may not be fulfilled where legal obligations require us to retain the data.

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Protection of Minors

Vebet's services are strictly for users aged 18 and above. vebet does not knowingly collect any data from individuals under the age of 18.

If a minor is found to have created an account, vebet will immediately close that account and delete all associated data. Parents or guardians can report a suspicious account by contacting support@vebet.pro.

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Policy Changes & Updates

Vebet may update this Privacy Policy from time to time. For significant changes, all members will be notified in advance via email or SMS.

Continued use of vebet after any changes takes effect will be considered your acceptance of the updated policy. The date of the latest update will always be displayed at the top of the page.

Last Revised: January 2026. To view previous versions, please contact Support.
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Privacy-Related Contact

For any questions or concerns about our Privacy Policy, please reach out to our dedicated team:

  • Email: support@vebet.pro (use subject line "Privacy")
  • Live Chat: Available 24/7 at vebet.pro
  • Response Time: Up to 48 hours by email, 2 minutes via live chat

Vebet's Data Protection Officer (DPO) directly oversees all privacy-related complaints.

Privacy Policy FAQs

No, vebet never sells or shares your personal information with advertisers or marketing companies. This is an unchanging policy, and we are firmly committed to that promise.

KYC documents are retained for up to 5 years after account closure due to legal and regulatory requirements. After that period, they are automatically deleted using secure methods.

Partially. Data that must be retained for legal or regulatory reasons — such as financial records and KYC information — cannot be deleted before the required retention period ends. However, marketing data and optional data can be deleted at any time.

vebet's data is stored on internationally certified cloud servers that follow industry-standard security protocols. All data is encrypted, and the same security standards are maintained regardless of geographical location.

Your Data Is Safe —
Join Vebet With Confidence

Vebet is always by your side — with top-tier security, transparent policies, and Bangla support.

SSL Encrypted Data Is Never Sold 2FA Protection 24/7 Support
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